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Terms of Service - Redolance

REDOLANCE

E-Commerce, Web Care.

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TERMS OF SERVICE

1. Introduction

Welcome to Redolance! These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to comply with these Terms. Please read them carefully.

2. Description of Services

Redolance provides comprehensive website development, maintenance, and support services tailored to meet your needs. Whether you require a one-time fix for an urgent issue or ongoing monthly subscription plans for continuous support, we've got you covered. Our services encompass a wide range of tasks, including but not limited to:

  • WordPress troubleshooting and error resolution
  • Security checks and website cleanup
  • Website migration and setup
  • Regular maintenance and updates
  • Performance optimization
  • Theme and plugin installation
  • Custom development and design enhancements

3. Account Registration

To access our services, you must register an account with Redolance. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Payment and Billing

For one-time services, payment is due upon completion of the service. No refunds are available for completed services. For monthly subscription plans, payment is automatically charged to your provided payment method on a recurring basis. Prices are subject to change at our discretion.

5. Limitation of Liability

In no event shall Redolance be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services. Our liability is limited to the extent permitted by law.

6. Intellectual Property

All intellectual property rights related to our services, including but not limited to logos, designs, and content, are owned by Redolance. You may not use our intellectual property without our prior written consent.

7. Support Requests

Support requests must be submitted through our designated channels. We will make reasonable efforts to respond to support requests in a timely manner. Requests exceeding the scope of our services may incur additional charges.

8. Termination and Cancellation

You may terminate your account at any time. Monthly subscription plans require a minimum commitment period, after which you may cancel at any time. Redolance reserves the right to terminate or suspend services at any time for any reason, without prior notice.

9. Changes to Terms

Redolance reserves the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Morocco. Any disputes arising out of or relating to these Terms shall be resolved exclusively by the courts of Rabat.

11. Entire Agreement

These Terms constitute the entire agreement between you and Redolance regarding the use of our services, superseding any prior agreements or understandings.

12. Contact Us

If you have any questions about these Terms, please contact us at support@redolance.com.

13. Miscellaneous

  • No agency, partnership, joint venture, or employment is created as a result of these Terms. You do not have any authority to bind Redolance in any respect.
  • The failure of either party to exercise any right provided for herein shall not be deemed a waiver of any further rights.
  • Redolance shall not be liable for any failure to perform its obligations where such failure results from any cause beyond Redolance’s reasonable control.
  • If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the Terms shall otherwise remain in full force and effect.
  • Redolance may transfer, assign, or delegate these Terms and its rights and obligations without consent.
  • These Terms shall be governed by and construed in accordance with the laws of Morocco, and the parties submit to the exclusive jurisdiction of the courts of Rabat.
  • These Terms constitute the complete and exclusive statement of the mutual understanding of the parties and supersede all previous agreements, communications, and understandings relating to the subject matter herein. Any modifications must be in writing and signed by both parties, except as otherwise provided herein.
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