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MAINTENANCE & SUPPORT - Redolance

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Your Trusted WordPress + WooCommerce Partner

Ensure your online business thrives with our Monthly Maintenance Plans.
  • Tailored WordPress support for your needs.
  • Fixes and optimizations monthly.
  • Expert assistance on demand.
  • Your WordPress site is in trusted hands.
Check Maintenance Plans Now

All Your WordPress & Woocommerce Needs

Creative Web Design

Our dedicated designers take pride in creating stunning websites that leave a lasting impression on your visitors.

Unlimited Development

With us, your wishes become reality. You'll have a dedicated developer at your service to build your site exactly the way you envision it.

Professional Graphics

From eye-catching logos to captivating banners, ads, icons, and all your Photoshop needs, we've got your digital graphics covered.

Optimization Experts

We're experts in optimizing everything, from lightning-fast page loads to SEO readiness, ensuring your site stays at its best.

Comprehensive Fixes

Every website encounters hiccups, from pesky typos to broken pages. We'll handle it all and keep your site running smoothly.

Effortless Changes

When your site needs updates, we'll take care of them, giving you more time to focus on your business.

Innovative New Features

Dreaming of new functionalities for your site? Let us know, and we'll find, install, and configure them seamlessly.

Smooth Site Revamps

If your site needs a complete makeover, we've got your back. We'll ensure a headache-free transition from old to new.

Consult

WordPress offers boundless possibilities. Share your goals and questions, and we'll provide cutting-edge advice, ensuring you always have the best solutions.

Emergency Support

When urgent issues arise, we'll swiftly resolve them, ensuring your site remains in great shape.

Proactive Maintenance

WordPress sites require regular upkeep. We'll ensure your site is always up to date and properly maintained.

WordPress / WooCommerce

No matter your WordPress needs, our dedicated team is here to take care of it all.

Tailored WordPress Care Plans

Discover customized WordPress care plans tailored to meet the unique needs of businesses

BASIC

Peace of mind with essential WordPress care, updates and maintenance.
$33
1 Website

Request This Plan

What's Included

WordPress Core Updates ?
Plug-in And Theme Updates ?
Backups and restorations
Security scan ?
Uptime Monitoring ?
Basic Support ?
Monthly Report ?
Ideal for Clients with simple websites who want to ensure basic security and functionality.

Request This Plan

COMMERCE

Smooth operation & Expert assistance for your online store.
$59
1 Website

Request This Plan

What's Included

WordPress Core Updates ?
Plug-in And Theme Updates ?
Safely WooCommerce Updates ?
Backups and restorations
Security scan ?
Uptime Monitoring ?
Basic & E-commerce Support ?
Weekly Report ?
Ideal for WooCommerce store owners who want to ensure their store is secure, up-to-date, and running smoothly.
Request This Plan

ONGOING

ongoing development, testing, maintenance & Expert support.
$269
Up to 2 Website 

Request This Plan

What's Included

Up to 1 hour
Per business day developing, client management and QA Testing.
Unlimited WordPress & WooCommerce tasks*
Submit tasks 24/7
One business day turnaround ?
Detailed notes for every task ?
Email/Chat Support ?
Speed Optimization ?
WordPress Core Updates ?
Plug-in And Theme Updates ?
Uptime Monitoring ?
Security scan ?
Support For Online Shops ?
Faster Response Time ?
Site improvement suggestions
Backups and restorations
Priority emergency care
Work Is Done During Morocco Business Hours
Online Meetings, By Request (Limited **)
Ideal for Clients who want to actively grow their online business and need ongoing development and support.
Request This Plan

SCALE

ongoing development, testing, maintenance & Expert support.
$995
Unlimited Websites

Request This Plan

What's Included

Up to 4 hour
Per business day developing, client management and QA Testing.
Unlimited WordPress & WooCommerce tasks*
Submit tasks 24/7
One business day turnaround ?
Detailed notes for every task ?
Email/Chat Support ?
Speed Optimization ?
WordPress Core Updates ?
Plug-in And Theme Updates ?
Uptime Monitoring ?
Security scan ?
Support For Online Shops ?
Faster Response Time ?
Website builds and redesigns
Site improvement suggestions
Backups and restorations
Priority emergency care
Work Is Done During Morocco Business Hours
Online Meetings, By Request (Limited **)
Ideal for Clients who want to actively grow their online business and need ongoing development and support.
Request This Plan
FAQ’s

Commonly Asked Questions

Upon subscribing to our monthly maintenance and support service, we'll reach out to you via email to guide you through the onboarding process. You'll receive detailed instructions on how to submit your website details and access our task management system securely.
Once subscribed, you'll gain access to our secure task management system, where you can securely share your login credentials with us. Rest assured, we prioritize the security of your data.
Depending on the plan you choose, our subscription service is priced per website. If you require management for additional sites beyond the plan's inclusion, you'll need to subscribe separately for each site. Some plans include management for multiple sites, such as two or unlimited sites, offering flexibility to suit your needs. Our task management system allows you to submit tasks for each site separately, ensuring each receives the necessary attention.
You can easily submit a support ticket by sending an email to support@redolance.com. Our dedicated support team will promptly address your inquiries and support requests during our operational hours.
Expect prompt responses and efficient resolutions tailored to the complexity of your task. Response and resolution times will vary based on the nature and urgency of the issue.
Our support team is available from 9 am. to 5 pm. GMT Time.
We'll promptly notify you of any issues, and while we don't directly troubleshoot with third-party companies, we'll provide guidance on managing such situations.
Currently, we primarily offer support through our task management system and email.
Additionally, for clients on our Maintenance and Support Monthly plans, we offer fast chat support, especially for emergency cases.
Yes, we offer custom development services tailored to your specific requirements. Reach out to us to discuss your needs and receive a customized quote.
Yes, our Maintenance and Support Monthly plans include 24/7 monitoring to ensure the security and stability of your websites.
Our standard operating hours are Monday through Friday from 9 am to 5 pm GMT. We are closed on several Morocco holidays.. During this time, our team is available to assist with any inquiries or support requests submitted through our task management system.
At Redolance, we prioritize the security of your data. Our team follows stringent security protocols, including the use of VPNs and two-factor authentication for accessing client sites. We never request sensitive information via email or SMS. Rest assured, your data is protected with the highest level of security measures.
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