Experiencing a WordPress emergency?
We've got your back.
With Redolance One-Time Fix, you'll receive:
- 30 minutes of UNLIMITED WordPress Fixes
- Expert solutions for any WordPress issue
- Lightning-fast turnaround for your project
- Pay only once you're 100% satisfied
How It Works
Describe the Issue
Tell us about the issue you're facing. The more details you provide, the quicker we can diagnose the problem.
We Get the Fix Done
Our team of professionals will swing into action. We'll back up your website and work tirelessly to fix the issue immediately.
Pay After You're Satisfied
You'll only pay us after we've successfully resolved your issue, and you're 100% satisfied with the fix.
Our Expertise On
WordPress & Store Fixes
Here is our expertise in swiftly handling various WordPress user fixes—it's just the start. We're your go-to for all kinds of website and online store tweaks
Get 30 Minutes Fixes for Only 24$
WooCommerce Woes
From checkout glitches to product display issues, we'll get your online shop running smoothly.
Plugin and Theme Triage
Is a rogue plugin causing conflicts, or is your theme misbehaving? let us identify and resolve issues related to WordPress plugins and themes.
Updates Unjumbled
If you're facing update-related headaches, let us handle the process seamlessly.
All-Inclusive Fixes
No challenge is too big or too small. Whether it's a pesky bug, a site tweak, or an unexplained glitch, we're your go-to team for any kind of WordPress issue.
FAQ’s
Commonly Asked Questions
Our onboarding process is straightforward. Once you submit a request through our One-Time Fix form, we'll analyze your task and send you detailed instructions via email. Additionally, we'll provide access to our task management system, allowing you to securely share access and follow the progress of your task.
We prioritize the security of your login credentials. Upon receiving your request, we'll provide you with access to our secure task management system, where you can securely share your login credentials with our team.
If you have multiple sites requiring attention, we offer tailored solutions to efficiently manage each one. Our task management system allows you to submit tasks for each site separately, ensuring that each receives the necessary attention.
Currently, you can submit a support ticket by sending an email to support@redolance.com.
Expect prompt responses and efficient resolutions tailored to the complexity of your task. Response and resolution times will vary based on the nature and urgency of the issue.
Our support team is available from 9 am. to 5 pm. GMT Time.
Our support team is available from 9 am. to 5 pm. GMT Time.
We will alert you to any issues. Support between hosting and plugin developers must be managed by the site owner.
Currently, we primarily offer support through our task management system and email.
Additionally, for clients on our Maintenance and Support Monthly plans, we offer fast chat support, especially for emergency cases.
Additionally, for clients on our Maintenance and Support Monthly plans, we offer fast chat support, especially for emergency cases.
Yes, we offer custom development services. Please feel free to contact us to discuss your requirements and receive a customized quote.
Yes, we offer 24/7 Monitoring on our Maintenance and Support Monthly plans, ensuring that threats are held at bay.
Our standard operating hours are Monday through Friday from 9 am to 5 pm GMT. We are closed on several Morocco holidays.. During this time, our team is available to assist with any inquiries or support requests submitted through our task management system.
At Redolance, we prioritize the security of your data. Our team follows stringent security protocols, including the use of VPNs and two-factor authentication for accessing client sites. We never request sensitive information via email or SMS. Rest assured, your data is protected with the highest level of security measures.